Seasonal Visions International maintains a strict no-exchange, no-return, and no-refund policy for all items available for purchase on our website. Additionally, sales of replacement parts are considered final and are not eligible for returns.
We do not accept exchanges or returns for parts that do not resolve the issue, as the cause may be attributed to another underlying issue. Furthermore, exchanges, returns, or refunds for reasons such as buyer's remorse are not permitted.
In the event that you receive a damaged item or an incorrect product, please promptly contact customerservice@svius.com for resolution assistance. Our team is committed to addressing any issues and ensuring customer satisfaction.